Terms and Conditions

Terms and Conditions

At Santa Carolina, we are committed to providing our customers with a unique experience of excellence and satisfaction in the enjoyment of all our wines. This commitment to pleasing them is reflected in our respect for their rights and in the constant search for solutions that address their interests.

In order to protect our consumers and our work team, we have a set of standards, rules and practices to inform and guide them, fulfilling our company’s mission: to be a passionate team that produces and markets high-quality wines, growing in a socially and environmentally responsible manner, while generating value for customers and consumers worldwide.

Code of Ethics

Ethical Decalogue

Sustainability, Quality and Food Safety Policy

Alcohol Policy

Communication Policy

Human Resources Policy

Quality and Sustainability

Operational excellence and quality are values that drive us every day. For this reason, our production processes comply with international standards required by rigorous international certifications.

BRCGS Food Safety Certified

BRC V9

Grade for Food Safety

Sustainable Initiatives

Carolina Wine Brands is constantly seeking to implement concrete actions in order to produce wines sustainably and reduce its environmental impact.

Carbon Neutral

Carbon Neutral

Santa Carolina and Casablanca have carbon credits to neutralize CO2 emissions.

Wines of Chile Sustainability Certification

Wines of Chile Sustainability Certification

We work sustainably based on requirements in three complementary areas: vineyard, winery-bottling plant and social area.

BSCI Business Social Compliance Initiative

BSCI – Business Social Compliance Initiative

We implement leading international standards to ensure the well-being of our people.

Light Weight Glass

Light Weight Glass

CWB uses lightweight bottles in 80% of its production. These bottles are eco-friendly, reduce CO2 emissions and are lighter.